![]() The other couple traveling with us had problems in their room with the air-con and lights etc which took a few days to sort out. Also are room was opposite the lift so was quite noisy at times. Cons: We stayed on the third floor of the preferred adult only section which has a pretty timber slated roof however there was a lot of rain while we were there which then made going on the balcony near impossible as was always wet and the hot tub had seen better days. The coco cafe was good and the ice cream at the sundaez bar very tasty. We also ordered room service one lunch time which was good and the beach grill was lovely too but very busy. Breakfast at the preferred club was great. The buffet however was quite repetitive and not the best. The Spice show was entertaining and the food lovely too. The food was good in all a la carte restaurants especially the blue water grill and the french. And the biggest shout out to Nelis at the preferred club pool who was so welcoming and lovely and always made the best drinks - Mama and Papa said you were the highlight of the Holiday. Alberto at the preferred club pool was always attentive and did some good shots. ![]() A special shout out to Juan in the preferred club breakfast who always made us laugh and remembered us each day. All the staff were very polite and friendly and really made the holiday memorable. Also are room was huge and had a view of the preferred pool and the sea. Also the adults only pool was amazing and where we spent most of our time, the beds are comfortable and the atmosphere was great. Having somewhere separate (and peaceful) to eat for breakfast and lunch was lovely especially as the hotel was so busy this time of year. We upgraded to the preferred club and so glad we did. We mainly went to breathless for the evening entertainment as this was more suited for adults. The gym was good and the sports bar was fun for something different. Firstly the hotel was extremely clean and had the best Covid protocols in place (masks worn by all staff and for guests when inside, sanitation of eating areas after each person left and anti-back available and encouraged everywhere around the resort) The Grounds are beautiful and expertly kept - lots to do and see - The beach is lovely and would recommend renting a private oasis this was a highlight. Stayed for 10 Nights in the preferred club section as a group of 4.
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